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FAQ
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How can I make a booking for the item?For bookings, a 50% deposit is required. Please contact us via WhatsApp at +6737427092 to make a booking. Do not place booking orders through our website.
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Do you offer custom art designs?No, we do not offer custom art design services. All our pieces are pre-designed and available as seen.
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What payment methods do you accept?We accept the following payment methods: Cash (In-Store Purchase) Credit/Debit Cards (Visa, MasterCard..) Online Bank Transfers (BIBD, Baiduri Bank)
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What are your local delivery options and rates?Brunei Muara: $5 Tutong: $7 Belait: $10 Deliveries are made on weekends only (Saturday/Sunday).
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What is your return and exchange policy?Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Refunds will be processed within 7-10 business days after receiving the returned item. Products must be in their original condition, unused, and with all tags attached.
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Do you offer international shipping?Yes, we offer international shipping. Shipping rates vary by destination and package weight. Delivery times range from 5-20 business days, depending on the shipping method chosen.
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